Yes, we ship worldwide. However, please note that our prices do not include duties, taxes, or customs fees that may apply upon arrival in your country. We recommend checking with your local authorities for more details. If you have any questions, feel free to reach out to our customer service team at hello@shopjulietta.com.

In-stock items typically ship within 1–2 business days. Made-to-order or limited-production items ship within the timeframe noted on the product page. Delivery timelines are estimates.

Prices listed at checkout reflect the cost of the item at the time ofpurchase. Any duties, taxes, or import fees assessed by customs authorities are the responsibility of the recipient.

Tracking information is sent via email once an order ships. Please allow up to 24 hours for tracking updates to appear.

Some designs are available as pre-orders or made to order. Availability and estimated ship dates are listed on the product page when applicable.

Order changes may be possible prior to shipment. Once an order has entered processing or production, changes cannot be guaranteed.

Refunds are not offered. Eligible items may be returned for store credit only, in accordance with our Returns & Exchanges policy. Many pieces are final sale due to limited production.

Julietta pieces are produced in limited runs and hand-finished. Production details may vary by design.

Designs are developed with attention to proportion and balance so pieces sit comfortably when worn as intended. Individual comfort may vary.

Julietta pieces are made using a range of materials that require considered care. Please refer to the Care page for detailed handling and storage guidelines.